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Junior CRM Manager
Full-time · ViennaApply nowSomeone will be in touch with you asap.
As a CRM trainee at Journi, you’ll be working within our CRM (customer relationship management) team as part of the marketing department. Your goal will be to help create engaging B2C marketing campaigns for our 3.5+ million users worldwide.You will focus on creating emails, push notifications, interstitials and other in-app marketing approaches to communicate with our users, with other channels to dive into as well! Ready for the challenge?
➤ WHAT YOU’LL DO
Work full time (38.5 h/w) and learn from a passionate, motivated and international team.
Plan, implement and monitor multi-channel CRM campaigns (email newsletters, push notifications, in-apps messages and more)
Assist the CRM team in creating user journeys that drive retention and loyalty
Take full ownership of the campaigns you create, being meticulous and ensuring they are error-free before it goes out to our user base.
Work closely with our graphic designers, product owners and wider marketing team to create campaigns based on seasonality, product launches and business objectives
Create user segments to most efficiently target the right campaigns to the right users
Set up A/B tests to constantly improve our campaigns
Stay up to date with email, digital marketing and e-commerce best practices
➤ YOUR BAG OF TRICKS
You have studied digital marketing, communications or business and management
OR already have some first experiences in email marketing/CRM/ or a related field
You’re constantly learning, asking for feedback, self-motivated and hungry to succeed
You work efficiently, prioritise workloads and meet critical deadlines
You’re a team player and can look beyond your own responsibilities to achieve company-wide goals
You’re known to be creative - with words, ideas and visuals
Numbers don’t scare you - you feel comfortable measuring performance, analysing data and learning the technical side of marketing
You are an EU citizen or able to work in Austria
You’re already based in (or able to relocate to) Vienna - the world’s most liveable city!
➤ NICE TO HAVE (BUT NOT REQUIRED!)
Experience with customer engagement tools (such as Leanplum, Braze or Hubspot)
Experience with HTML, CSS and Drag & Drop editors
Experience with performance tracking or analytics tools (e.g. Amplitude, Tableau)
Experience with project management and documentation tools like Asana and Confluence
➤ WHAT WE OFFER
A happy team makes for a happy workplace. We wouldn’t be able to do what we are doing without our team and that’s why we offer:
A fair annual gross salary in accordance with the Collective Agreement, starting from EUR 28,840. Our final offer depends on your experience and qualifications amongst other factors.
A bunch of awesome social benefits (incl. public transport card, health insurance, pension fund, in-house/online yoga, German classes and access to premium language learning app)
Daily lunch vouchers and a fully functional kitchen in our office with access to healthy and organic foods (cornflakes, fresh fruit, yogurt, Italian portafilter coffee and a huge range of teas)
25 vacation days per year as well as public holidays plus additional vacation day per year when being longer at the company
€2,000 personal development budget per employee per year
Team activities - annual team trip, get-togethers and digital events
Work in a fun, bright and award-winning office - built by the Journi Team! Including ping-pong and foosball to blow off steam
High-end computer (Mac) set-up and tools that will make you enjoy getting your work done
Flexible working hours (with core hours: 10am-4pm Mo-Th; and 10am-2pm on Fr)
Be part of a team of highly motivated and like-minded individuals who you can learn from and want to learn from you too!
To give you an idea of what awaits you, check out our Hiring process steps:
Technical Interview with your future Team
Meet the Founders Chat
Job offer :)
The whole process takes around 3 weeks!
To find out more about life at Journi, visit our careers site at www.journiapp.com/careers.
HR Manager at JourniApply nowSomeone will be in touch with you asap.