Your privacy is critically important to us. At Journi we have a few fundamental principles:
If you have questions about deleting or correcting your personal data please please drop us a line at feedback at journiapp.com.
journi GmbH (“journi”) operates a website and mobile applications including journiapp.com and Journi app (an iOS app available on the Apple Appstore). It is Journi’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website and mobile application operators, Journi collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Journi’s purpose in collecting non-personally identifying information is to better understand how Journi’s visitors use its website. From time to time, Journi may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
journi also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on content on journiapp.com and Journi’s mobile apps. Journi only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to Journi's websites and mobile applications choose to interact with Journi in ways that require Journi to gather personally-identifying information. The amount and type of information that Journi gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a Journi service to provide a name, username and email address. We may also collect information like your gender, date of birth and home town if you want it to be part of your Journi profile. If you choose to create an Journi account with a third-party service such as Facebook, you may have to provide us with your username or user ID so that your identity can be authenticated. When the authentication is complete, we’ll be able to access certain information based on your permissions from the third-party service. We don’t receive or store passwords for any accounts on third-party services. Those who engage in transactions with Journi – by purchasing access to premium services like a sticker package or subscription for a premium membership – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Journi collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Journi. Journi does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website- or mobile application-related activities and services.
journi may collect statistics about the behavior of visitors to its websites and mobile applications, including IP addresses, browser types, operating systems, pages or features of Journi that were used and time spent on them, search terms and other statistics. We use and analyze (and may engage third parties to analyze) this information to customize and improve Journi. For instance, Journi may monitor the most popular accounts on the journiapp.com site and Journi’s mobile applications or use spam screened by third party services to help identify spam. Journi may display this information publicly or provide it to others. However, Journi does not disclose personally-identifying information other than as described below.
In some cases we collect and store information about where you are located, such as by converting your IP address into a rough geolocation. We may use location information to improve and personalize Journi.
journi discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Journi’s behalf or to provide services available at Journi's websites and mobile applications, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Journi's websites and mobile applications, you consent to the transfer of such information to them. Journi will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Journi discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Journi believes in good faith that disclosure is reasonably necessary to protect the property or rights of Journi, third parties or the public at large. If you are a registered user of an Journi website and have supplied your email address, Journi may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Journi and our products. We primarily use our various product blogs and social media channels to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Journi takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Journi, or substantially all of its assets, were acquired, or in the unlikely event that Journi goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Journi may continue to use your personal information as set forth in this policy.
Comments and other content submitted to our anti-spam/report service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.
Our Policy Towards Children
journi is not directed to children under 13 and we do not knowingly collect personally identifiable information from children under 13. If we learn that we have collected such information of a child under 13, we will take steps to delete such information from our files as soon as is practicable.