Lithuania, France ·
4 Days ·
3 Moments ·
1 October 2017
The room was two single bed. Again got downstairs with all the luggage asking for our booking.
Gentlemen at the reception said it is not possible, keep on asking us to show the booking.
After long negotiations and invitation of the management, was agreed to give us double bed apprtment. Unfortunatelly somehow, appeard that we still need to pay taxes! We have paid the taxes, just to get finally to the room, but after a night call to the person witch bought a present, which have ensured that taxes are paid and again 15min long negotiations in reception, refund have finally been received.
One more paint to mention- breakfast! For them it looks like a fact that we need to buy them, which is 18€ per person per day. Believe me, IT DOES NOT WORTH IT.
28 September 2017
Arrival to France was full of BALANCE lets say.
The transport connection from BVA airport to FRA city center is just great and easy to understand.
Prebooked coach tickets helped also a lot- just a little gueue straight after exit of the arrivals and s straight 1,2 hr long road straight to the metro station. From there 2 connections with metro “one way” ticket for 1,8€ and we were at the place.
Mercury hotel welcoming service was terrible. We have arrived after 9hrs of travelling and the gentlmen in reception was not willing to make out check in at least a little bit more pleasure for the end of the day. Hotel booking was done through the third party (birthday present) so it was unclear for them and very difficult to understand that the accommodation for double bedroom is fully paid. After number of explanations and 15min of waiting they have found the payment and gave us a ky from the room.